Reviews
What Customers Say
Every review below comes from a completed job — emergency openings, insurance-grade lock upgrades and door repairs.
Excellent — based on 2,115 customer reviews
DBS-checked engineers · Fixed prices quoted before dispatch · 24/7, 365 days
“Simon was unbelievable professional and very fast and didn't damage the door at all. Great Service!”
Ronald G. — London
Emergency door entry · 28 August 2026
“The locksmith was very professional and courteous. Would recommend.”
Ali S. — London
Lock change · 15 August 2026
“Fantastic service. Very happy with the job.”
Matt M. — London
Lock repairs · 2 August 2026
“Locked out at 1am with my toddler. Engineer arrived in 20 minutes, opened the door without a scratch and charged exactly what I was quoted on the phone.”
Rachel M. — Manchester
Emergency door entry · 21 August 2026
“Multipoint lock failed on a Sunday night. New gearbox fitted from the van within the hour and the door now closes better than it ever has.”
Gareth T. — Manchester
uPVC repair · 4 August 2026
“Moved into a new flat in Didsbury and wanted every lock changed. Fixed price agreed before he set off, all done the same evening.”
Samira K. — Manchester
Lock change · 12 July 2026
“Boarded up and made safe within the hour after a break-in, then came back with anti-snap cylinders the next morning. Cannot fault them.”
Paul D. — Manchester
Burglary repair · 18 June 2026
“Needed anti-snap cylinders after a break-in on the street. Fitted three doors the same afternoon and talked me through what my insurer needed.”
Daniel O. — Croydon
Lock change · 9 August 2026
“Snapped my key in the front door on the school run. Picked and opened in minutes with no damage, and cut a spare on the van.”
Yvonne P. — Croydon
Emergency door entry · 19 July 2026
“Back door would not lock at all. New mechanism fitted same day, price exactly as quoted. Tidy work and a proper invoice.”
Terry H. — Croydon
uPVC repair · 11 June 2026
“The handle on our patio door had been spinning for weeks. New gearbox fitted in under an hour and it feels better than when we moved in.”
Priya S. — Leeds
uPVC repair · 30 July 2026
“Locked myself out in Headingley at 11pm. Arrived in about 25 minutes and had me back inside without touching the lock.”
Colin W. — Leeds
Emergency door entry · 2 July 2026
“All locks upgraded to British Standard for my insurance. Clear quote on the phone, no extras on the day.”
Amara N. — Leeds
Lock change · 28 May 2026
“They boarded the back door within the hour and came back the next day to fit a proper replacement. Kind, calm and quick when we really needed it.”
Helen B. — Bristol
Burglary repair · 27 June 2026
“Smart lock and video doorbell fitted in Clifton and set up on both our phones before he left. Everything works perfectly.”
Josh F. — Bristol
Smart lock installation · 3 June 2026
“My elderly mother was locked out and panicking. They prioritised the call, arrived quickly and were so patient with her.”
Margaret E. — Bristol
Emergency door entry · 14 May 2026
“Master key suite across two units, done out of hours so we never closed. Invoicing was straightforward and the paperwork arrived same day.”
Marcus L. — Birmingham
Commercial locksmithing · 5 June 2026
“Locked out in Edgbaston on a freezing evening. Engineer arrived when they said he would and opened the door without any damage.”
Denise A. — Birmingham
Emergency door entry · 22 May 2026
“French doors would not lock and two other firms said I needed new doors. These repaired the mechanism for a fraction of the price.”
Imran H. — Birmingham
uPVC repair · 30 April 2026
“Anti-snap cylinders on every door after a neighbour's break-in. Fixed quote, same-day fitting, and the engineer checked the windows too.”
Karen S. — Birmingham
Lock change · 8 April 2026
“Locked out in Allerton at 6am before a shift. Here in 20 minutes and back inside without a mark on the door.”
Steve R. — Liverpool
Emergency door entry · 12 August 2026
“New tenant changeover done between tenancies with keyed-alike locks. One visit, one invoice, very easy.”
Fiona C. — Liverpool
Lock change · 6 July 2026
“Window smashed late on a Saturday. Boarded securely within the hour and weathertight until the glazier came.”
Dave B. — Liverpool
Boarding up · 15 June 2026
“Door dropped and would not catch. Realigned and a new keeps fitted in one visit — shuts with a fingertip now.”
Adele W. — Sheffield
uPVC repair · 7 August 2026
“Yale lock failed with my keys inside. Opened non-destructively in minutes and the price matched the phone quote exactly.”
Mohammed J. — Sheffield
Emergency door entry · 17 July 2026
“British Standard mortice lock fitted to the front door. Arrived on time, tidied up, and showed me the old lock's weak points.”
Sandra K. — Sheffield
Lock change · 9 June 2026
“Locked out in Jesmond after midnight. Real person answered straight away and the engineer was with me in under half an hour.”
Rob N. — Newcastle
Emergency door entry · 18 August 2026
“Multipoint gearbox replaced same day. Explained everything and charged what was quoted — no surprises.”
Lisa T. — Newcastle
uPVC repair · 9 July 2026
“Made safe after an attempted break-in at our shop. Boarded, new locks and panic bar sorted within 24 hours.”
Graham P. — Newcastle
Burglary repair · 25 May 2026
“Key snapped off in the lock at 10pm. Extracted and opened without drilling, and a new key cut on the spot.”
Chloe D. — Nottingham
Emergency door entry · 11 August 2026
“All three doors re-keyed to one key after we lost a set. Quick, tidy and exactly the price quoted.”
Barry L. — Nottingham
Lock change · 21 July 2026
“Smart lock fitted and paired with our phones, with a clear demo before he left. Very professional service.”
Nina V. — Nottingham
Smart lock installation · 13 June 2026
“Handle spinning and door stuck shut. Opened it, replaced the gearbox and adjusted the hinges — all in one visit.”
Owen G. — Leicester
uPVC repair · 5 August 2026
“Locked out with the dog inside. Engineer arrived fast, opened the door cleanly and was brilliant throughout.”
Jasmine R. — Leicester
Emergency door entry · 14 July 2026
“Insurance required BS3621 locks. Surveyed, quoted and fitted the same day with the certificate for my insurer.”
Keith M. — Leicester
Lock change · 19 May 2026
“Back inside in minutes with no damage to the door. The fixed price over the phone was exactly what I paid.”
Suzanne F. — Coventry
Emergency door entry · 2 August 2026
“Composite door would not lock. New mechanism fitted from the van and the door aligned — works like new.”
Alan B. — Coventry
uPVC repair · 21 June 2026
“Break-in at my shop overnight. Secured and re-locked before we opened, with all the paperwork for insurance.”
Ruth H. — Coventry
Burglary repair · 6 May 2026
“Locked out of my flat in Shawlands late at night. Arrived in about 20 minutes and opened it without drilling.”
Craig D. — Glasgow
Emergency door entry · 14 August 2026
“New locks on the flat after losing my keys. Friendly engineer, fair fixed price, done within the hour.”
Mhairi S. — Glasgow
Lock change · 4 July 2026
“Door entry system repaired for our close. Diagnosed quickly, part ordered and fitted within days.”
Tam W. — Glasgow
Access control · 1 June 2026
“Storm door slammed shut with my keys inside. Opened in minutes with zero damage — hugely relieved.”
Isla M. — Edinburgh
Emergency door entry · 9 August 2026
“Full lock upgrade on a tenement flat to meet insurance. Clear advice and very neat workmanship.”
Hamish R. — Edinburgh
Lock change · 11 July 2026
“Patio door mechanism replaced the same afternoon I called. Honest pricing and no pushy upsell.”
Eilidh C. — Edinburgh
uPVC repair · 29 May 2026
“Locked out in Canton with shopping melting. Engineer arrived quickly and had me inside without touching the lock.”
Bethan J. — Cardiff
Emergency door entry · 16 August 2026
“Moved house and wanted every lock changed. Fixed price agreed up front, all done in one visit.”
Dai P. — Cardiff
Lock change · 8 July 2026
“Front door gearbox failed on a bank holiday. Repaired the same day and the price did not change from the quote.”
Carys L. — Cardiff
uPVC repair · 6 June 2026
“Locked out in Kemptown at 2am. Answered immediately, arrived fast, opened the door without a scratch.”
Tom E. — Brighton
Emergency door entry · 19 August 2026
“Smart lock and video doorbell installed and configured. Walked me through the app before leaving.”
Sophie A. — Brighton
Smart lock installation · 15 July 2026
“Anti-snap cylinders fitted on all doors. Punctual, tidy and the quoted price was the price paid.”
Nigel W. — Brighton
Lock change · 10 June 2026