Reviews

What Customers Say

Every review below comes from a completed job — emergency openings, insurance-grade lock upgrades and door repairs.

4.8

Excellent — based on 2,115 customer reviews

DBS-checked engineers · Fixed prices quoted before dispatch · 24/7, 365 days

Simon was unbelievable professional and very fast and didn't damage the door at all. Great Service!

Ronald G.London

Emergency door entry · 28 August 2026

The locksmith was very professional and courteous. Would recommend.

Ali S.London

Lock change · 15 August 2026

Fantastic service. Very happy with the job.

Matt M.London

Lock repairs · 2 August 2026

Locked out at 1am with my toddler. Engineer arrived in 20 minutes, opened the door without a scratch and charged exactly what I was quoted on the phone.

Rachel M.Manchester

Emergency door entry · 21 August 2026

Multipoint lock failed on a Sunday night. New gearbox fitted from the van within the hour and the door now closes better than it ever has.

Gareth T.Manchester

uPVC repair · 4 August 2026

Moved into a new flat in Didsbury and wanted every lock changed. Fixed price agreed before he set off, all done the same evening.

Samira K.Manchester

Lock change · 12 July 2026

Boarded up and made safe within the hour after a break-in, then came back with anti-snap cylinders the next morning. Cannot fault them.

Paul D.Manchester

Burglary repair · 18 June 2026

Needed anti-snap cylinders after a break-in on the street. Fitted three doors the same afternoon and talked me through what my insurer needed.

Daniel O.Croydon

Lock change · 9 August 2026

Snapped my key in the front door on the school run. Picked and opened in minutes with no damage, and cut a spare on the van.

Yvonne P.Croydon

Emergency door entry · 19 July 2026

Back door would not lock at all. New mechanism fitted same day, price exactly as quoted. Tidy work and a proper invoice.

Terry H.Croydon

uPVC repair · 11 June 2026

The handle on our patio door had been spinning for weeks. New gearbox fitted in under an hour and it feels better than when we moved in.

Priya S.Leeds

uPVC repair · 30 July 2026

Locked myself out in Headingley at 11pm. Arrived in about 25 minutes and had me back inside without touching the lock.

Colin W.Leeds

Emergency door entry · 2 July 2026

All locks upgraded to British Standard for my insurance. Clear quote on the phone, no extras on the day.

Amara N.Leeds

Lock change · 28 May 2026

They boarded the back door within the hour and came back the next day to fit a proper replacement. Kind, calm and quick when we really needed it.

Helen B.Bristol

Burglary repair · 27 June 2026

Smart lock and video doorbell fitted in Clifton and set up on both our phones before he left. Everything works perfectly.

Josh F.Bristol

Smart lock installation · 3 June 2026

My elderly mother was locked out and panicking. They prioritised the call, arrived quickly and were so patient with her.

Margaret E.Bristol

Emergency door entry · 14 May 2026

Master key suite across two units, done out of hours so we never closed. Invoicing was straightforward and the paperwork arrived same day.

Marcus L.Birmingham

Commercial locksmithing · 5 June 2026

Locked out in Edgbaston on a freezing evening. Engineer arrived when they said he would and opened the door without any damage.

Denise A.Birmingham

Emergency door entry · 22 May 2026

French doors would not lock and two other firms said I needed new doors. These repaired the mechanism for a fraction of the price.

Imran H.Birmingham

uPVC repair · 30 April 2026

Anti-snap cylinders on every door after a neighbour's break-in. Fixed quote, same-day fitting, and the engineer checked the windows too.

Karen S.Birmingham

Lock change · 8 April 2026

Locked out in Allerton at 6am before a shift. Here in 20 minutes and back inside without a mark on the door.

Steve R.Liverpool

Emergency door entry · 12 August 2026

New tenant changeover done between tenancies with keyed-alike locks. One visit, one invoice, very easy.

Fiona C.Liverpool

Lock change · 6 July 2026

Window smashed late on a Saturday. Boarded securely within the hour and weathertight until the glazier came.

Dave B.Liverpool

Boarding up · 15 June 2026

Door dropped and would not catch. Realigned and a new keeps fitted in one visit — shuts with a fingertip now.

Adele W.Sheffield

uPVC repair · 7 August 2026

Yale lock failed with my keys inside. Opened non-destructively in minutes and the price matched the phone quote exactly.

Mohammed J.Sheffield

Emergency door entry · 17 July 2026

British Standard mortice lock fitted to the front door. Arrived on time, tidied up, and showed me the old lock's weak points.

Sandra K.Sheffield

Lock change · 9 June 2026

Locked out in Jesmond after midnight. Real person answered straight away and the engineer was with me in under half an hour.

Rob N.Newcastle

Emergency door entry · 18 August 2026

Multipoint gearbox replaced same day. Explained everything and charged what was quoted — no surprises.

Lisa T.Newcastle

uPVC repair · 9 July 2026

Made safe after an attempted break-in at our shop. Boarded, new locks and panic bar sorted within 24 hours.

Graham P.Newcastle

Burglary repair · 25 May 2026

Key snapped off in the lock at 10pm. Extracted and opened without drilling, and a new key cut on the spot.

Chloe D.Nottingham

Emergency door entry · 11 August 2026

All three doors re-keyed to one key after we lost a set. Quick, tidy and exactly the price quoted.

Barry L.Nottingham

Lock change · 21 July 2026

Smart lock fitted and paired with our phones, with a clear demo before he left. Very professional service.

Nina V.Nottingham

Smart lock installation · 13 June 2026

Handle spinning and door stuck shut. Opened it, replaced the gearbox and adjusted the hinges — all in one visit.

Owen G.Leicester

uPVC repair · 5 August 2026

Locked out with the dog inside. Engineer arrived fast, opened the door cleanly and was brilliant throughout.

Jasmine R.Leicester

Emergency door entry · 14 July 2026

Insurance required BS3621 locks. Surveyed, quoted and fitted the same day with the certificate for my insurer.

Keith M.Leicester

Lock change · 19 May 2026

Back inside in minutes with no damage to the door. The fixed price over the phone was exactly what I paid.

Suzanne F.Coventry

Emergency door entry · 2 August 2026

Composite door would not lock. New mechanism fitted from the van and the door aligned — works like new.

Alan B.Coventry

uPVC repair · 21 June 2026

Break-in at my shop overnight. Secured and re-locked before we opened, with all the paperwork for insurance.

Ruth H.Coventry

Burglary repair · 6 May 2026

Locked out of my flat in Shawlands late at night. Arrived in about 20 minutes and opened it without drilling.

Craig D.Glasgow

Emergency door entry · 14 August 2026

New locks on the flat after losing my keys. Friendly engineer, fair fixed price, done within the hour.

Mhairi S.Glasgow

Lock change · 4 July 2026

Door entry system repaired for our close. Diagnosed quickly, part ordered and fitted within days.

Tam W.Glasgow

Access control · 1 June 2026

Storm door slammed shut with my keys inside. Opened in minutes with zero damage — hugely relieved.

Isla M.Edinburgh

Emergency door entry · 9 August 2026

Full lock upgrade on a tenement flat to meet insurance. Clear advice and very neat workmanship.

Hamish R.Edinburgh

Lock change · 11 July 2026

Patio door mechanism replaced the same afternoon I called. Honest pricing and no pushy upsell.

Eilidh C.Edinburgh

uPVC repair · 29 May 2026

Locked out in Canton with shopping melting. Engineer arrived quickly and had me inside without touching the lock.

Bethan J.Cardiff

Emergency door entry · 16 August 2026

Moved house and wanted every lock changed. Fixed price agreed up front, all done in one visit.

Dai P.Cardiff

Lock change · 8 July 2026

Front door gearbox failed on a bank holiday. Repaired the same day and the price did not change from the quote.

Carys L.Cardiff

uPVC repair · 6 June 2026

Locked out in Kemptown at 2am. Answered immediately, arrived fast, opened the door without a scratch.

Tom E.Brighton

Emergency door entry · 19 August 2026

Smart lock and video doorbell installed and configured. Walked me through the app before leaving.

Sophie A.Brighton

Smart lock installation · 15 July 2026

Anti-snap cylinders fitted on all doors. Punctual, tidy and the quoted price was the price paid.

Nigel W.Brighton

Lock change · 10 June 2026

Join them — one call, fixed price, no call-out fee.

Call 0330 010 0635
Call 0330 010 0635

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